1. Information We Collect
NADD Pay may collect and process information necessary to provide, secure, and operate NADD Pay services. This may include WhatsApp phone numbers, wallet addresses, transaction records, blockchain transaction hashes, device and session information, user communications submitted through WhatsApp, KYC or identity verification information where required, and security or authentication data including PIN verification status.
2. How We Use Information
NADD Pay uses collected information to process NADD transactions, facilitate wallet-to-wallet transfers, enable supported NADD to USDT conversions, provide customer support, maintain security and fraud prevention systems, comply with legal and regulatory obligations, improve service reliability, and support the operation of NADD Pay infrastructure.
3. Blockchain Transactions
Transactions conducted through NADD Pay may be recorded on public blockchain networks, including BNB Smart Chain. Public blockchain transactions are transparent and may be permanently visible by design.
Users acknowledge that blockchain activity may be recorded on distributed ledgers outside the direct control of NADD Pay.
4. Data Security
NADD Pay implements administrative, technical, and operational safeguards designed to protect user information. These may include encrypted communications, secure authentication procedures, session controls, audit logging, infrastructure monitoring, wallet controls, and treasury segregation procedures.
However, no electronic transmission, storage, or processing system can be guaranteed to be completely secure.
5. Sharing of Information
NADD Pay does not sell personal information.
Information may be shared with regulatory authorities where legally required, banking or payment partners, blockchain infrastructure providers, technical service providers, compliance service providers, and law enforcement where required by applicable law.
6. WhatsApp and Third-Party Services
NADD Pay operates through WhatsApp and may rely on services provided by Meta Platforms, Inc. Use of WhatsApp is also subject to Meta and WhatsApp policies, terms, and platform rules.
Users should review WhatsApp and Meta privacy terms to understand how those platforms handle user data independently of NADD Pay.
7. International Transfers
Depending on the infrastructure providers, blockchain networks, hosting providers, and service partners used, user information may be processed, transmitted, or stored across multiple jurisdictions.
8. User Responsibilities
Users are responsible for maintaining the confidentiality of their PINs, passwords, wallet credentials, WhatsApp accounts, mobile devices, and other access credentials.
Users are also responsible for verifying wallet addresses before transfers and for ensuring that external wallet addresses are compatible with BNB Smart Chain where applicable.
9. Data Retention
NADD Pay may retain user information, transaction records, audit logs, and operational records for as long as necessary to provide services, comply with legal and regulatory obligations, resolve disputes, support investigations, maintain security, and preserve transaction integrity.
10. Regulatory and Compliance Use
NADD Pay may process and retain information for compliance, risk monitoring, anti-fraud controls, auditability, transaction monitoring, and lawful cooperation with competent authorities.
11. Changes to This Privacy Policy
NADD Pay may update this Privacy Policy periodically. Updated versions will be published through official NADD channels. Continued use of NADD Pay after an updated policy is published may constitute acceptance of the revised policy.
12. Contact
For questions about this Privacy Policy or NADD Pay services, users may contact NADD through the official channels below.
- Website: https://nadd.io
- Pay with NADD: https://pay.nadd.io/
- Email: privacy@nadd.io